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Engineered for hospital teams. Audited under ISO 13485 and IEC 60601-1.

Contact

Contact Smith And Nephew clinical procurement support

Reach a specialist for device quotes, service audits, regulatory documentation, interoperability review, or training plans.

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Address

Clinical Programs Office
1200 Procurement Parkway
Boston, MA 02110, United States

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Hours

Procurement desk: Mon-Fri, 08:00-18:00 EST
Field service triage: 24/7 for contracted accounts

Tell us what your committee needs to review.

Smith And Nephew can prepare a device-category packet with intended use, UDI notes, service tier options, IFU access, cybersecurity documentation, training plan, and lifecycle cost assumptions. Include facility type, target product category, installed-base size, timeline, and any GPO or value-analysis requirements so the response can be routed to the right clinical, service, or documentation owner.

For urgent service questions, include the asset tag, device family, fault description, software version if available, and whether a patient-care workaround is already in place. For remote monitoring or laboratory connectivity, note the EHR, LIS, middleware, or interface engine involved.