Smith And Nephew Privacy Policy
This notice explains how inquiry information may be collected, used, and protected when visitors contact our commercial medical device team.
Information collected
We may collect name, work email, phone number, organization, country, facility type, product interest, request type, and message details submitted through website forms. Do not submit patient identifiable information, protected health information, or confidential clinical records through this website.
How information is used
Information is used to respond to quote requests, service audit requests, documentation requests, training questions, interoperability review, or other procurement-related communications. Requests may be routed to sales, clinical education, field service, regulatory documentation, or technical support personnel.
Privacy and security
Smith And Nephew applies reasonable administrative, technical, and organizational safeguards to protect submitted information. Connected-device or HIPAA-related project details should be exchanged through approved secure channels and, where required, a Business Associate Agreement or Data Processing Agreement.
Retention and sharing
Inquiry records may be retained for customer relationship management, compliance, service follow-up, and audit documentation. Information may be shared with authorized representatives or service partners when needed to respond to a request.
Your choices
Visitors may request correction, deletion, or communication preference changes by contacting [email protected]. Some records may be retained when required for compliance, security, contract, or legal purposes.